AUGMENTED REALITY TECHNICAL SUPPORT BY MARCOTTE
Anywhere.
Anytime.
Connected.
MARCOTTE experts intervene remotely, in real time, wherever your equipment operates — powered by augmented reality. No more distance barriers. No more time zone constraints.
Production days saved per year, per unit of equipment
%
Reduction in expert and travel costs
%
Operator autonomy gained through training
The Operational Challenge
Every hour of downtime costs you.
A lot.
This innovation enables our experts to intervene remotely and in real time, anywhere in the world — eliminating distance and time zone constraints while matching the efficiency of an on-site presence.
$ 5,000 to $ 10,000
cost per day for drilling downtime
This is the true cost of a mining equipment shutdown, according to industry statistics. Every hour spent waiting for an on-site technician represents an irreversible loss of productivity.
The Principle
How Our Augmented Reality Support Works
01
Operator Setup
The operator puts on a pair of connected smart glasses that transmit a live feed of the operator’s field of vision directly to our MARCOTTE expert team — in real time, from any mining site in the world.
02
MARCOTTE Experts Step In
Our technicians view the equipment through the augmented reality glasses worn by the operator on site. From their computer screens, they guide the operator through each step of the intervention, delivering a precise diagnosis of the problem and the solutions needed to resolve it.
Measurable Results for Your Mining Operations
The Value in Numbers
Real data. From the field. Not promises — measured gains.
%
Maintenance Time
Operational Gains
30 to 50 production days saved per year. That translates directly into more drilling metres completed.
%
Expert & Travel Costs
Financial Impact
+10% to 15% production gain by eliminating emergency expert fees and on-site travel expenses.
%
Training Autonomy
Knowledge Transfer
+35% autonomy in maintenance operations, and a 100% gain in training time and procedure autonomy.
%
Improvisation During Maintenance
Enhanced Safety
Every step is visually guided by MARCOTTE experts. Human errors caused by knowledge gaps are drastically reduced with AR-assisted support.
-CO2
Environmental Footprint
Environmental Impact
Reducing emergency travel directly contributes to lowering the carbon footprint of your operations.
Applications: Maintenance, Training, Emergency Response
What Situations Does It Cover?
Emergency Response
Installation Validation
Preventive Maintenance
Continuous Training
Ongoing Updates
Take Action
Let’s Talk About Your Situation
Global Deployment
MARCOTTE Turnkey Kit
MARCOTTE provides Wi-Fi-enabled smart glasses and a satellite antenna for remote connectivity when needed — all housed in a rugged, waterproof transport case. Operator training is also provided by MARCOTTE.